Our Services
Walk-In Customer Service
Our walk-in service offers a personalized touch for those who prefer to experience our products firsthand. At our location, you’ll receive attentive service from our team. After placing your order, you can relax and wait comfortably in our salon while we prepare your products.
Convenient Pre-Order
For your convenience, we offer a pre-order service that allows you to place orders via WhatsApp or phone for door-to-door delivery. This service is designed to save you time and ensure that your products are delivered directly to your location, maintaining the same high standards.
Distribution Capabilities
Our robust distribution network ensures that products reach retailers across Lebanon with speed and efficiency. We pride ourselves on our extensive logistics capabilities, enabling seamless delivery from our warehouses to your point of sale. Our system ensures that each delivery maintains the same high-quality standards.
Friendly and Professional Service
Friendly professional service is at the heart of all our operations. We believe that exceptional client service goes beyond transactions; it’s about building lasting relationships. Our team is dedicated to providing a supportive and engaging experience, ensuring that each interaction reflects our commitment to excellence and our focus on your satisfaction.
RLTT Quality and Price Control
Our strong relationship with Regie Libanaise RLTT ensures that we adhere to the highest standards for tobacco products while maintaining competitive pricing. By working closely with RLTT, we uphold our promise to provide premium products that meet regulatory standards, and combat illegal products.
FIFO Method Guaranteed Freshness
We employ the FIFO (First In, First Out) method to ensure that our tobacco products maintain their peak quality. This approach prioritizes the rotation of stock so that older inventory is used before newer stock, thereby preserving the freshness and flavor of our products.
ISO 9001:2015 Certified Quality Excellence
At Ezzeddine Plus, our ISO 9001 certification ensures that every step of our wholesale operations meets the highest standards of quality and consistency. This commitment guarantees our partners a reliable and efficient supply chain, from order management to product delivery.
